Effective Date: 15-03-2025
At [Pari Shopping Store], we want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help. Please read our Refund and Returns Policy carefully.
1. Returns
We accept returns under the following conditions:
- Eligibility for Returns: Returns are accepted within 24 hours of receiving your order.
- Condition of Items: Items must be in new, unused, and resell able condition with all tags and packaging intact.
- Non-Returnable Items: The following items are non-returnable:
- Personalized or custom items.
- Items that have been opened, used, or damaged.
- Final sale or clearance items.
How to Return an Item:
- Contact our customer support team at [support@shoppingsathi.in] to request a return authorization.
- Ship the item(s) to our returns address, which will be provided by our team.
- Ensure the item(s) are securely packaged to prevent damage during transit.
- Once we receive and inspect the returned item(s), we will issue a refund or store credit (depending on your preference).
2. Refunds
- Refund Process: Once your return is received and approved, we will process your refund within 7-10 business days.
- Refund Method: Refunds will be credited back to the original payment method. Please note that depending on your bank or payment provider, it may take additional time for the refund to appear in your account.
- Partial Refunds: We may issue partial refunds for items that are returned used or damaged. Shipping fees are non-refundable.
3. Exchanges
If you would like to exchange an item for a different size or color, please follow the return process outlined above. After we receive your returned item, we will ship the exchange item to you, subject to availability.
4. Damaged or Defective Items
If your item is damaged or defective upon arrival, please contact us within 24 hours of receiving your order. We will offer you a full refund or a replacement at no additional cost. Please include photos or video of the damaged item(s) for quicker processing.
5. Shipping Costs
- Return Shipping: Customers are responsible for the cost of return shipping, except in cases of defective or damaged items.
- Original Shipping Fees: Shipping fees paid on the original order are non-refundable, unless the item is defective or we made an error.
6. Cancellations
Orders may be canceled within 24 hours of purchase. If your order has already been processed or shipped, we will not be able to cancel it. it will take some time.
7. Customer Support
If you have any questions about our Refund and Returns Policy or need assistance with a return or exchange, please contact our customer support team:
Email: info@shoppingsath.in
8. Changes to This Policy
We reserve the right to update or change our Refund and Returns Policy at any time. Any updates will be posted on this page with the new effective date.
This policy can be adjusted depending on your business needs and local regulations. Would you like to add anything else or make any changes?